Custom Jewelers Gallery has built its foundation on being the best there is at repairing your fine jewelry. Over the years, we have done work for over 30 jewelers in and around the Triad. We take pride in our work and have repaired many items that others have claimed were not able to be repaired.

We believe that jewelry is not only made to be beautiful, but is also made to be worn and enjoyed. Occasionally, through normal wear, there will come times when you will need to have your jewelry repaired. However, there are many things you can do to help your jewelry stay on your finger or neck rather than in the repair shop.

If you do find you have the need for expert jewelry repair, we have built our business on providing top quality service and knowledge. We also understand that no matter how valuable an item may be in dollars, the value placed on sentiment is far greater. So no matter if it’s a new engagement ring worth thousands or a silver necklace passed down to you from a family member, we treat each piece with the same level of care and importance.

One of our most popular services is our custom design. We have hundreds of ring models to assist you in designing the ring of your dreams. Many customers use the gold and gemstones from old, out-of-date rings to create a new, fresh masterpiece. We get no better pleasure than helping someone in custom design and seeing the excitement after the piece is complete.

Please stop by soon so we can help you with any repair or design needs you may have.

General Tips :

  • Store your jewelry in a clean, dry place.
  • Keep your jewelry from getting jumbled up together when you’re not wearing it as pieces may scratch one another.
  • A fabric-lined jewelry case or a box with compartments is ideal to store your jewelry.
  • If that is not available, wrap each item separately in soft tissue paper.
  • Have us check your jewelry at least once every three months. This will let us catch loose stones or worn prongs before a stone can fall out. Plus, we are always happy to steam clean your jewelry for no charge.
  • Take your jewelry off before you do any rough work. Although stones such as diamonds are very hard, they can still be chipped by a sharp blow.
  • Keep your jewelry away from chlorine. Remember to take it off before entering a chlorinated pool or hot tub or when working with household bleach.
  • Never use a toothbrush to clean your jewelry. The bristles could possible scratch delicate stones or could loosen the prongs of stones.
  • Remember that jewelry should be the last thing you put on. Perfume, hair spray, and other cosmetic products will dull the shine of your jewelry.
  • Some stones are not suited for everyday wear such as emeralds, opals and aquamarine.